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(Wyo)-PSC Wants Answers On CenturyLink Outage

By: John Axtell Posted at: 01/02/2019 11:14 PM
CHEYENNE, Wyo. (AP) - The Wyoming Public Service Commission says it will investigate problems with 911 calls in the state during CenturyLink's nationwide internet outage last week.
 
    Agency Senior Counsel Chris Petrie says dispatchers in Laramie and Sweetwater counties had problems with the system that tells them the phone number and location of incoming 911 calls, and the commission wants to know more about those failures.
 
     Cheyenne Mayor Marian Orr, who on Monday said she want the PSC to investigate, calls the internet outages unacceptable and welcomes the investigation. She also criticizes CenturyLink for not contacting local government officials when the outage started.
 
     CenturyLink spokeswoman Kristin Lee says the company did contact municipal governments when service was restored, but Mayor Orr insists the alert should have come when the outage started.
 
     The Federal Communications Commission and Washington state are also investigating the outage, which began Thursday and lasted into Friday in many area.


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